Hispanic Online Banking

Many are surprised to discover that Hispanics participate in online banking. Comscore reports that nearly half (47 percent) of Hispanics looked up bank account balances online. And 12 percent paid their bills online, as opposed to 5 percent of non-Hispanics.

Despite these strong numbers, Latino banking activity still has some growing to do. The challenge: according to Simmons, 52% of Hispanics don't have any bank account at all. On the good side, banks can expect $200 billion in new business over the next few years and Hispanics have the least amount of debt of any ethnicity. However, on the negative side, Hispanics are not fully realizing their financial potential and building their credit history. This impedes their ability to secure better financing on homes and new cars in the future.

Several banks and MasterCard have engaged Latinos for years via financial education campaigns to reduce the number of the unbanked. Prepaid cards have recently been introduced as a stepping stone to building credit history. Similar to prepaid phone cards, a concept that Hispanics are intimately familiar with, is a great way to teach them about the product benefits. However, these efforts have been spotty and certainly have not had the same level of push as other initiatives.

Banks should take note, a financial sleeping giant is starting to wake up. Perhaps more aggressive courting of this key demographic can help pull the industry out of its slump?